Ever since Jeff Bezos founded Amazon, he has maintained a strong control over the company. Bezos, himself, is an exceptional innovator. He took a part time job for a year before starting Amazon, in order to try to earn some extra money to pay for his schooling.
The idea that Bezos borrowed a particular management concept from Steve Jobs came from his previous experience. In fact, Bezos briefly attended MIT and studied entrepreneurship. While at MIT, he met one of the most famous tech entrepreneurs of our time – Steve Jobs.
The two of them would go on to help each other to build their respective businesses. Bezos became one of Jobs’ closest confidants in the early days of Apple and helped to build the successful iPhone. Jobs helped Bezos start his own technology company, called Blue Origin.
Jeff Bezos has taken a unique approach to building Amazon’s business. Unlike many companies, which have their own subsidiaries that provide products and services, Amazon has no real divisions. Amazon is a very simple concept: You can buy anything online.
That particular business model has proven itself to be an incredibly successful one. In fact, it continues to grow by leaps and bounds. This is because it is not only about selling the product, but also about providing customers with great customer service.
Whether it is customer service or something else, Bezos and his team have consistently provided great service. Customers have often told me that they will make orders from Amazon only if they receive excellent customer service. In fact, there is a “top five” customer service suggestions that are often given by customers.
Companies like Amazon are known for giving their customers with great customer service. They believe that this is the cornerstone of any business. Customers need to know that they will be given exceptional customer service if they are able to trust the company.
When a company is running well, it is easy to identify the benefits of providing great customer service. There is no doubt that Amazon has set a standard for customer service. Bezos has shown himself to be very dedicated to providing exceptional customer service.
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