When Flor Kapitzky’s phone rings, she never knows where the caller will be. Rome? Fiji? South Africa? “That’s part of the adventure of what I do,” Flor says. “My clients call me from around the world, and when they do, I drop everything to help them.”
Flor owns The Time Fairy, a luxury concierge business that plans unforgettable vacations for the world’s wealthiest people, including celebrities, entrepreneurs, and billionaires. “The people who call me love to travel and go somewhere different, but the hassle of making airline and hotel reservations, securing premier concert tickets, and booking private tours puts them off. I step in and take care of all the details so that they don’t have to.”
Flor wasn’t always one of the top luxury trip planners. She first worked at the Ministry Public Federal in Brazil after she graduated from law school. “It wasn’t my passion, though,” she says, remembering. “I wanted to do something more creative, so I then became a very successful owner of a jewelry company called Kapitzky. While I enjoyed doing this, I sold it to an investor so that I wouldn’t compete with their business. I was still drawn to the creative side of life, so I went to Hollywood, where I was in a movie. I am now a model. Oh, and I am studying real estate. I am interested in everything and am very ambitious!” she says, laughing a little. “Everything about the world fascinates me.”
With that passion for the world and her desire to make people happy, Flor turned to the luxury travel industry because it seemed like the perfect intersection of the two. “I have found my calling,” she says. “I have a unique ability to create trips that will give my clients a lifetime of memories. All they have to do is call me, and I take care of everything.”
No two trips Flor plans are ever the same. “I customize each one to my clients’ desires and interests,” she says. “I find out what they’re interested in, where they’ve already been, what their dreams are. Based on what my clients tell me, I come up with a destination that will be everything they want to experience.”
Flor then really gets to work. “This is what I am really good at. I meticulously plan out itineraries, focusing on all the little details that make good trips sensational. I’m the one you rely on to get those tickets to a concert that no one else can find,” she says. “If you want a private house on a beach in Tahiti, I can reserve that, too. I use the connections I’ve got around the world to create a trip no other luxury concierge can provide.”
The itineraries are not set in stone, however. One reason Flor is so appreciated by her clients is because of how flexible she is. “If you wake up one morning and suddenly don’t feel like touring Paris’ museums and instead want to do something completely different, I’ll set it up for you,” Flor says. “You always have the freedom to change your mind when the mood suits you.” At the end of the trip, when her clients return, Flor loves to hear about the wonderful time they had.
Flor has attained a high level of success with The Time Fairy, and she likes to use it to give back to others. “I love supporting two children in Africa through Child Fund,” she says. “It reminds me that no matter how far I get in my career, it’s important to use it to help those who need it.”
She also likes to support other entrepreneurs who are just starting out. “I know from my own life that the road new business owners are on is not easy. I tell them what I told myself so often in the beginning: never give up on your dreams. The Time Fairy may be successful now, but it was a little rough in the beginning just like it is with any new company. I kept at it, I did not give up, and I am now a premier luxury concierge.”
Flor knows she can do a lot of good through her job. “Most of my clients are very stressed,” she says. “One of the most important things I do for them is give them a way to leave their problems behind, at least for a few weeks.”
