Interview questions hold autistic jobseekers back – reporton February 28, 2024 at 8:10 am

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Unfair hiring practices and outdated attitudes are among barriers autistic people face, a review says.

Picture of Adam sitting on a sofa in his living room. He's is wearing a striped blue and black polo shirtImage source, BBC/Munaza Rafiq

Ambiguous interview questions and application forms are keeping autistic people out of work, a report has found.

While 53.6% of all disabled people are in work, only 30% of autistic people are, the latest official figures show.

One autistic person told BBC News having more tick-boxes in applications might help him to land an interview.

The government has urged employers to “get behind” all recommendations set out in Sir Robert Buckland’s report on autism in the workplace.

Autism is a developmental disability that affects how people perceive the world and interact with others. The Buckland review says there are around a million people with an autism diagnosis in the UK.

Adam Murphy, from Cheltenham, says he is ready for a job after more than 20 years as a full-time carer for his son Ryan, who is autistic and has learning disabilities.

‘Frustrating’ lack of support

But Mr Murphy, who is also autistic, has applied for six jobs since October with no success so far.

He has difficulty filling out forms so usually asks to talk through application questions with an employer over the phone instead – but says some workplaces refuse his request.

“Somebody gave me feedback and said: ‘Well, we can’t help everybody because all autistic people are different, and we can’t put reasonable adjustments in place for everybody’,” Mr Murphy said.

Mr Murphy says having tick-boxes in applications instead of free-form text-boxes, and getting interview questions in advance, are among the other adjustments that would help him.

He describes the rejected requests for support as “really frustrating”, adding: “If we’re not putting the basics into place to begin with to allow those autistic people to apply, then that’s failing them.”

The Buckland review said that for certain jobs, there was evidence that autistic staff could be more productive than neurotypical staff.

The report sets out how businesses and government can work together over the next five years. It lists 19 recommendations for both, including:

  • signing up for the an employers’ index for neurodiversity, to access guidance on designing inclusive processes
  • offering career-progression training focused on autistic staff
  • ensuring careers advisers can give appropriate advice to autistic jobseekers

The Equality Act 2010 made it harder for employers to unfairly screen out disabled people and ensured there was a duty to make reasonable adjustments for people at a substantial disadvantage because of their disability – and some businesses are already championing autistic people in the workplace.

Since opening in 2019, Cafe Track in Northampton has supported more than 120 autistic people into paid employment and work placements.

Cafe Track employees, Jack and Alfie, behind the coffee counter.

Image source, BBC News/Munaza Rafiq

Ex-teacher Thomas Cliffe set up the social enterprise after feeling “angered” by the lack of employment prospects for autistic people.

He trains and supports businesses to help make their workplaces more accessible.

“It’s not a nice thing to do to employ an autistic person – it’s a good business choice,” he says.

‘Adjustments help me feel safe at work’

Almost all of the staff at CubeLynx in Central London – one of hundreds of firms that fed into the Buckland review – are autistic.

One of those is Darcey Isaacs, who has been given various reasonable adjustments to help her work: she works part-time on a very flexible schedule, has access to quiet rooms during the day and uses noise-cancelling headphones.

“Having reasonable adjustments can help me feel safe and valued, and contribute to the company,” she says.

“I am more than just a woman with a disability.”

Ms Isaacs says autistic people’s unique needs, skills, strengths and weaknesses vary – “just like neurotypical people”.

Darcey Isaacs

Image source, CubeLynx

Dr James Cusack, chief executive of research charity, Autistica, said: “To be their best and to ensure they can get the best out of their whole workforce, including autistic people, employers need to change the way that they recruit and support staff.

“This is not about reasonable adjustments for a small number of people – it’s about changes that benefit everyone, because we all think and work differently.”

The review was led by Sir Robert Buckland, who told BBC Breakfast that changing interview processes could help to identify those without an autism diagnosis who “might not even think of themselves as neurodiverse”.

He added: “There is no such thing as ‘normal’, I learnt that a long time ago as a parent bringing up an autistic youngster and I rejoice in that.”

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