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One woman tells the BBC a security guard employed by G4S mimed sex while they were alone in a lift.
Janet Wheeler says that the first room she was given at the Delta Hotel by Marriott in Milton Keynes had bedbugs, so she had to move to another. In the process, however, she got locked out and for 20 minutes she found herself alone in a corridor with a guard, who asked her if she was married, if she was travelling alone, and if she liked black men.
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