Calais: Ferry companies apologise for long waitson September 3, 2022 at 9:15 pm

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Travellers returning home from their summer breaks in France report lengthy queues at the French port.

Cars are stuck in queues at the Port of Calais as night time approachesImage source, Josh Williams

Travellers heading to the UK have suffered delays of up to six hours as they queued at the Port of Calais.

Ferry operators DFDS and P&O Ferries apologised for the long wait times at UK border controls on Saturday.

P&O added extra vessels were used for passengers who missed their sailing, as queues continued into the evening.

Speaking to BBC News, passenger Josh Williams said he was stuck waiting in Calais for five hours on Saturday to get a ferry back to the UK.

He shared pictures of long lines of cars filled with families trying to get back to Dover ahead of the new school year starting for many in England next week.

Earlier in the afternoon, DFDS warned on social media the queues could potentially last for six hours for people travelling from Calais.

The firm said: “Due to high levels of traffic at the Port of Calais, there are currently waiting times of up to six hours to complete all controls.”

However, it added traffic at the ports in Dunkirk, in France, and Dover, in the UK, were “free-flowing through check-in and border controls” throughout the day.

P&O Ferries said on Twitter: “We sincerely apologise for the wait times at the port of Calais today.

“Checked in vehicles have been unable to reach the loading lanes due to queues at border control. This is then causing vehicles to be backed up past the check in booths.”

A later post from the company added: “We have put on an additional sailing this evening from Calais to help with the passengers that have been stuck at border control.

“Please rest assured that once you are through the queues you will be on the next crossing. We apologise again for the wait times.”

There were similar wait times in Calais just days earlier on 24 August due to extra traffic arriving from the Eurotunnel.

Eurotunnel Le Shuttle passengers had to leave their vehicles and walk through an emergency service tunnel when the train’s alarms went off.

A spokesman for Le Shuttle said at the time: “The Shuttle was brought to a controlled stop and inspected. As a precautionary measure, for their safety and comfort, we transferred the passengers on-board to another shuttle, via the service tunnel [which is there for exactly that purpose].

“We brought them to the passenger terminal building, where food and drinks were available.”

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