IBM Travel Technology – A Citation Needed By Travel Agents

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Sabre Corporation is an air travel technologies company based in Southlake, Texas. It is now the largest worldwide distribution company for air reservations in North America. American Airlines started the company in 1960, which was later spun off into Sabre in 2021. The company continues to expand and is now a world leader in air travel, with more than eighty thousand routes in more than ninety countries. They serve all of the markets associated with air travel: airfare, seat assignments, direct flights, air medical services, onboard catering, and mobility services.

Sabre Corporation

Sabre Corporation offers a wide range of products and services that meet the needs of travelers and passengers alike. They offer an extensive variety of cabin classes and configurations for in cabin traveling, business and first class traveling, economy and coach travel, and last-minute travel. They offer a flexible and comprehensive reservation management system, including real-time online portal reservation management and flexible travel incentive programs. There are also award-winning customer support services and industry-leading mobility services.

For the traveler, they offer a technologically advanced reservation system that allows them to obtain a standby fare, a space-available seat, and early-bird specials that provide them with great savings. A strong customer service and information marketing program is one of the most important elements of the whole company. They use cutting edge technology to provide their customers with the latest in air travel amenities and services. The real-time booking capabilities help them meet the changing travel needs of their customers. Sabre’s real-time ticketing capabilities feature the best in convenience and customer service for their clients.

The worldwide distribution system of Sabre Corporation allows airlines to easily sell seats and bookings. The real-time online portal reservation system guarantees the flexibility of Sabre customers. The system allows travel agents to instantly update their database with the availability of empty seats. It allows customers to easily find and review the travel itinerary of their choice and to book any seat quickly and easily.

Sabre Corporation offers comprehensive benefits to their clients, such as business referrals, travel insurance coverage and credit card account to sign up. The credit card account sign up service provides an excellent customer support system to its agents as well as to travel buyers. It permits agents and buyers to create their own accounts, which includes receiving and making payments on tickets, deposits, advances and returns. For Sabre, customer care and satisfaction are of utmost importance because it is part of their core values.

Sabre Corporation offers innovative technology and award-winning services to global corporations and small to mid-sized travel agencies. They have set a benchmark in the industry for customer care and retention. With over 20 years of experience in the travel industry, the entire Sabre team offers unmatched customer service and technical expertise to clients in all industries. With over 5 million airline miles in the database and over one billion total customer contact points, IBM is considered a leader in the travel agent industry.

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